What if I do not like the downloads I have bought? Can I get a refund?
No - all orders are on a "firm sale" basis and we cannot refund you unless the files downloaded are damaged or faulty. Please be sure to listen to the preview clips and check the details of the track(s) you buy before placing your order.
- Is ordering from Juno's web site secure?
- The track I want is not available in my preferred format
- Why are different formats sold at different prices?
- I want a track that you don't have
- I am having problems using the shopping cart - what should I do?
- When will my card be charged?
- I am ordering from outside the EU - will VAT be deducted from my order?
- I am ordering from a company inside the EU - can you deduct VAT from my order?
- My download was interrupted
- There is an problem with a file I have downloaded
- Can you send me a CD of my downloads?
- What if I do not like the downloads I have bought? Can I get a refund?
- I am an artist or label and would like you to sell my digital releases. Who do I speak to?
- I am an artist or label and I would like to amend one of my releases on the Juno Download site. Who do I speak to?