When will my card be charged?
Your card is charged after you click the Place Order button on the Checkout page. If there is a problem charging your card, you will be advised of this.
- Is ordering from Juno's web site secure?
- The track I want is not available in my preferred format
- Why are different formats sold at different prices?
- I want a track that you don't have
- I am having problems using the shopping cart - what should I do?
- When will my card be charged?
- I am ordering from outside the EU - will VAT be deducted from my order?
- I am ordering from a company inside the EU - can you deduct VAT from my order?
- My download was interrupted
- There is an problem with a file I have downloaded
- Can you send me a CD of my downloads?
- What if I do not like the downloads I have bought? Can I get a refund?
- I am an artist or label and would like you to sell my digital releases. Who do I speak to?
- I am an artist or label and I would like to amend one of my releases on the Juno Download site. Who do I speak to?